Returns & Exchanges
Prior to returning your merchandise, please review our policies outlined below.
You have up to 30 days to return your merchandise for a full refund.
Returns received after 31 days will be issued a BLUE store credit.
Returns received after 60 days will not be accepted.
* Final sale items cannot be returned or exchanged.
Merchandise must be in their original, new and unworn condition along with the original packaging, paperwork, and accessories with tags attached. No exceptions! Please refrain from wearing your apparel and returning it; we can tell if it has been worn or used, and a refund will NOT be issued.
Please use caution with trying on your new items. Items returned damaged or not suitable for resale will not be accepted. This includes items returned with make-up/tanning cream stains, pet hair, or perfume/cigarette fumes impregnated within the garment that can’t be removed, or if the item is stretched out of form, cut, and/or damaged. All items are inspected prior to shipment to ensure a quality product is shipped to you, free of imperfections. If we make a mistake on our end, let us know and we’ll be sure to make it right.
Refunds will be issued back to the credit card used for the original purchase only.
Refused or unclaimed packages: If you refuse delivery or if your package is returned because it was unclaimed, store credit will be issued for the unclaimed merchandise – less the shipping cost. If you qualified for free shipping, the cost of shipping your return item(s) will be charged to your credit card. No exceptions.
All merchandise must be returned to BLUE Brand Company. Contact us at email@example.com